COVERAGE AREA
& AVAILABILITY

iDeploy provides and manages onsite field services across the United States and Canada, including the non-continental states of Hawaii, Alaska, Puerto Rico and Guam.

 

We understand that in the service industry our client’s requests can and will fall outside of typical 9 – 5 business hours. With that in mind we ensure that each of our clients has a direct line of communication with the iDeploy team 24 | 7 | 365

 

FIELD

TECHNICIANS

iDeploy technicians consist of W2 employees and 1099 business partners. In both cases these are technicians that have worked with our team or were referred to us by a member of our team that had extensive experience with them in the past.

 

All iDeploy technicians have extensive skill sets ranging from low voltage cabling, fiber optic certification, to specific hardware installation experience.

 

QUALITY

ASSURANCE

We believe that we are not successful if we just get part of the job done. Our technicians are trained to follow all the required procedures, tasks, escalations, and to submit all required deliverables prior to leaving the service location.

 

Our project management team reviews digital pictures of all completed work to confirm that it meets all quality standards. In addition quality control visits will be scheduled while service is being completed to audit in field performance as well.

 
 

PREVENTATIVE MAINTENANCE

In recent years many clients have found a significant ROI from preventative maintenance programs.  By ensuring the equipment is clean and clear of all dust and debris, able to properly vent to cool properly, and connected to surge protection they see an extension by as much as 25% to the equipment’s typical life cycle.

IT Health Check & Cleaning

Site Standardization

PCI Compliance Audits

 

BREAK FIX &

GENERAL SERVICES

Our team will dispatch a qualified technician 24 | 7 | 365 and manage the completion of each service event from order entry through to the technician's departure from the location anywhere within the United States or Canada.

E1 After Hours Response

4 Hour Response

24 Hour Response

48 Hour Response

 

PROJECT DEPLOYMENTS

We understand the many logistical challenges of a rollout or project. Our methodology and best practices ensure that every step is taken to mitigate risk and in turn reduce the risk of interference to our clients employees or their customers.

 

Low Voltage Cabling

Demarc Extensions

CCTV Installations

Infrastructure / Network Moves Adds Changes (MACs)

Data / Server Cabinet Clean Ups

Point Of Sale | Peripheral Replacement

Digital Signage

POP Marketing Campaigns

Software | Hardware Upgrades

Wi-Fi Surveys | Installations

Site Surveys

PCI Compliance Upgrades

OPENINGS, CLOSINGS, & RELOCATIONS

Needs expand and contract with the surges of the economy. We are there when needed on both sides of the spectrum. We have decades of experience with new store installations, remodels, relocations, and even store closures to get the job done right the first time.

Voice | Data | Video Cabling

Point of Sale & back office equipment

Wi-Fi Equipment

Telephone Systems

Overhead Sound & Paging

POP Marketing

Security & Surveillance

Store Traffic Counting

Network Topology Engineering

Wireless Access Point Cabling

Digital Signage